Fifth Consultancy

Buyer and client management

Quick answer

Fifth Consultancy runs after-sales client management for Dubai developers: buyer onboarding, statements of account, payment reminders, construction updates, service requests and formal notices, so buyers get consistent answers and the developer keeps a complete record of every interaction.

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Last updated 1 October 2026 · Reviewed by the Fifth Consultancy team

What is Client Management?

After-sales client management is everything that happens between a buyer signing an SPA and receiving their keys. Consistent, documented communication reduces disputes, speeds up collections and makes handover smoother.

What we handle

  • Buyer onboarding after SPA signature
  • Statements of account and payment reminders
  • Construction-progress communication
  • Requests for transfers, NOCs and documents
  • Formal notices and documented correspondence
  • Handover scheduling and snagging coordination

How it works

A clear, accountable sequence with one team responsible from start to finish.

  1. Onboarding

    We set up each buyer's record and welcome communication.

  2. Ongoing service

    We handle statements, reminders, updates and requests.

  3. Escalations

    We document notices and route disputes early.

  4. Handover

    We schedule handover and coordinate snagging.

Who it's for

  • Developers without a dedicated after-sales team
  • Developers with large international buyer bases
  • Projects approaching completion

Track record

Years in Dubai property development
12+
Projects handled
14+
Units registered
5,280+
TAS payments processed
AED 750M+
Receivables managed
AED 2.4B+
Units processed for default or termination
1,450+

Questions developers ask

Can you work inside our CRM?

Yes. We can operate in your existing CRM or help you set one up as part of our real estate automation service.

Discuss your project with us

Send the form and a Fifth Consultancy specialist will get in touch to map your timeline and requirements.

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Let's consult now

Tell us about your project and a Fifth Consultancy specialist will map the regulatory pathway and timeline with you.

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